Privacy Policy
Pixum Labs Private Limited (operating as Krixum AI) is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard the information you entrust to us when you use our website, apps, and services.
Scope
This policy applies to all interactions with Krixum AI across web, mobile, chat, or partner touchpoints. It does not cover the practices of third-party providers who have their own privacy notices.
Information We Collect
- Personal identifiers (name, email, phone) you submit to create an account or place a booking.
- Transactional data such as searches, bookings, preferences, and feedback you provide.
- Device, usage, and location metadata collected automatically to keep the service secure and performant.
How We Use Information
We use your information to search, compare, and reserve services on your behalf, to maintain your booking history, to improve the Krixum experience, and to communicate important updates. We do not sell your personal data to third parties.
Sharing & Disclosure
We share information with trusted partners to fulfill bookings, with analytics providers to improve the product, and if required by law enforcement. Any such sharing is limited to what is necessary for the intended purpose.
Your Choices
You can manage notifications, update your profile, and request deletion through the app or by contacting us. We retain data only as long as needed for operations or compliance.
Security
We protect your data with industry-standard controls and monitor access to keep your information safe.
Contact
For general support, email support@krixum.com. We currently provide assistance over email only. For privacy-specific questions, please write to policy@krixum.com.